FAQs

[foundry_toggles type=”accordion-1″][foundry_toggles_content title=”Is it available for Android and iOS?”]Swish is available on both the Android and iOS platforms so that everyone can enjoy basketball always live. You can download it in the version you prefer in these links:

Apple     Android[/foundry_toggles_content][foundry_toggles_content title=”What is the reason for subscription services?”]In Swish you can access, for free, all the information of the competition with calendar and classifications, with live monitoring of the matches through the comparison of both teams. You can also follow both players and teams and receive notifications.
For fans who want to dig deeper into advanced statistics and data, we have subscription services that allow NBN23 to continue to improve the basketball community experience. This is our only source of income, since we offer all our services free of charge to federations.[/foundry_toggles_content][foundry_toggles_content title=”Why was it not possible to follow the game live?”]For a match to be broadcast and followed live, the scorer’s device must be connected to the internet. In some cases, this is not possible for reasons other than NBN23. Our goal is to reach 100% live matches and we work together with the federations to make it happen. We have currently managed to bring the percentage of matches broadcast live to 85%.[/foundry_toggles_content][foundry_toggles_content title=”Why don’t the game statistics match the game that was played?”]The digital record allows us to instantly obtain the statistics of any match. It is a service that brings together all the possible information about a basketball game. Our intention and that of the federations is to try to make the data as accurate as possible and minimize the number of possible errors. However, there is always the possibility of some human error since in a game with a lot of rhythm it is difficult to follow everything that happens and a learning time is needed. Both NBN23 and our collaborators (federations, organizers …) work daily to offer the best preparation to all scorers.[/foundry_toggles_content][foundry_toggles_content title=”Why don’t the statistics that appear correspond to those of the game that has been played?”]The digital record allows us to instantly obtain the statistics of any match. It is a very complete service that brings you all the possible information about a basketball game. There are many people behind looking for the data collected to be correct. However, there is always the possibility of some human error since in a game with a lot of rhythm it is difficult to follow everything that happens and a learning time is needed. Both NBN23 and our collaborators (federations, organizers …) work hard to offer the best preparation to all our scorers.[/foundry_toggles_content][foundry_toggles_content title=”How can I contact NBN23?”]You can contact us through our customer service chat that you can find both in Swish and on our website. Our team will be happy to assist you. You can also do them through our social networks, @ nbn23basket, or by sending an e-mail to marketing@nbn23.com[/foundry_toggles_content][foundry_toggles_content title=”How can I hire your services?”]If you want your competition / tournament / league to have statistics and live monitoring from anywhere, you just have to send an email to sales@nbn23.com and we will contact you.[/foundry_toggles_content][foundry_toggles_content title=”How can I unsubscribe from GOLD?”]You can cancel your subscription yourself at any time. From the view of your profile in Swish, in the section my subscription, you only have to click on the button, ‘Cancel Gold Subscription’. You can also do it by directly accessing the management of your subscriptions on Google Play or App Store.[/foundry_toggles_content][foundry_toggles_content title=”How can I customize my home screen?”]In order to have the advantages of the new update and to be able to see the contents that interest you most on the initial screen, you only have to follow the players and teams, and you will have personalized information on all of them.[/foundry_toggles_content][foundry_toggles_content title=”I have problems getting the Gold service. How I should proceed?”]In these cases you can contact us through our customer service chat that you can find in Swish or on our website, or by sending an email to support@nbn23.com[/foundry_toggles_content][/foundry_toggles]

Contact

[contact-form-7 id=”249″]